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Audit


The Metrics for the Internet, Information Technology and Service Management HandiGuide® is over 300 pages, defines 540 objective metrics, and contains 83 metric reports that show over 240 objective metrics. More...

Outsource

 

The Practical Guide for IT Outsourcing is delivered electronically in WORD and/or PDF format. Included is a 3 page Job Description for the Manager Outsourcing. Sarbanes-Oxley issues addressed directly. Included is an ISO 27001 and ISO 27002 audit program. More..

Change Management

 

With the explosion of technology into every facet of the day-to-day business environment there is a need to define an effective infrastructure to support operating environment; have a strategy for the deployment and technology; and clearly define responsibilities and accountabilities for the use and application of technology. More...

Hiring Kit

 

The Safety Program Template is 60 pages and includes everything needed to customize the Safety Program to fit your specific requirement. The program reflects the latest issues associated with the most recent legislation (Sarbanes Oxley). More..

Internet and PC Workstation Policies and Procedures

Internet and PC Workstation Policies & Procedures HandiGuide®

To succeed, companies must adhere to sound Internet and PC policies and procedures. With the current environment and concerns about security and privacy, this compliance is magnified and plays a significant role in over all enterprise operations and systems.

Most organizations are subject to periodic system reviews. Examples include record management, security, and management processes. Policies and procedures comprise an essential part of these processes. The use of the Internet and PC workstations is now the norm.  Terms such as cyberspace, information highway and the Internet are now part of everyone's vocabulary.  New operating systems, complex networks, inter-company e-mail and work at home programs have made the management of most enterprises understand the total effort required to support PCs, LANs and workstations.  

With this in mind, we've developed the Internet and PC Workstation Policies and Procedures HandiGuide® to assist you in managing your environment with valuable guidelines, rules, forms, and standards that many enterprises have already adopted.  Some of the chapter include:

  • Security Guidelines
  • Back-Up and Recovery
  • Service Requests
  • Electronic Communication
  • Internet
  • Security Guidelines
  • Facility Requirements
  • Local Area Networks
  • Business Resumption Plan
  • Applications Development Standards
  • Viruses
  • Justification, Acquisition & Support
  • Manager's PC & LAN
  • Responsibilities
  • Change Control
  • How to get Technical Support

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